Privacy Policy

We take your privacy very seriously and are committed to protecting your personal data. This Privacy Policy (hereinafter referred to as "This Policy") aims to describe how we collect, use, disclose and protect your personal data when you browse our website, leave a message on the website, or purchase our product.

Our website address is:http://trinkelia.com

1. Types of data we collect

In order to process orders, provide customer service, prevent spam and improve our services, we may collect the following information:

Information you actively provide

Contact and order information: Name, phone number, email address, delivery address and purchase record.
Message and media: When you leave a message on the website, we will collect the information displayed in the message form, as well as your IP address and browser user agent string (User Agent) to help detect spam messages. Anonymized strings (also known as miscellaneous values/hash) generated by your email address may be available to the Gravatar service to confirm whether you are using the service (see Automattic for the privacy policy of the Gravatar service). official website). If you upload pictures to this website, you should avoid uploading pictures containing embedded location data (EXIF GPS), because website visitors can download and retrieve the location information of the pictures on the website.

Data automatically collected by technology and systems

When you visit our website, the system will automatically collect your IP address, browser type, device information and browsing behavior (through cookies).

2. Data usage and storage period

The information we collect is for the following purposes and deadlines only:

Transactions and Services: Handle orders, arrange delivery, and provide after-sales service; if you apply for a reset password, your IP address will be included in the reset email.
Communication and notification: Send order updates, promotions or new product notifications.
Optimized experience: Analyze shopping trends to optimize the website; after the message is approved, your profile photo will be publicly displayed next to the message.
Shelf life: If you leave a message, the message and its metadata will be retained indefinitely, so that we can automatically identify and approve any subsequent messages. For users who have registered on this website, we will also store the personal information provided by the user's personal data (except the user's name, the user can view, edit or delete his personal information at any time).

3. Financial transactions and information disclosure

Financial Information Security

We will never sell, rent or exchange your financial information. All online payments are processed through secure encrypted transmission and secure payment gateway, and we will not store your complete credit card details. All submitted financial information is only used to complete the designated transaction, and the relevant documents will be regularly destroyed.

third party sharing

We promise never to sell your personal data to any third party. We only share data in the following cases:

Service provider: Share your name, phone number and address with the logistics express company to perform delivery operations.
Embedded content: Articles on this website may contain embedded content (such as videos, pictures, etc.). Embedded content from other websites acts exactly the same as the visitor directly visits the site. These websites may collect information about you, use cookies, or track your interactions (especially if you have an account with that site and are logged in).
Legal requirements: If required by legal, legal procedures or government regulatory agencies, we may disclose relevant information in accordance with the law.

4. Use of cookies

This website uses cookies to identify your browser and improve your convenience:

Message cookies: If you leave a message on our website, you can choose to store your name and email address in cookies. This is to facilitate your re-fill when you leave a message again, and the shelf life of such cookies is one year.
Login and set cookies: If you visit our login page, we will set a temporary cookie to confirm whether your browser accepts cookies. This cookie does not contain any personal data and is automatically discarded when you close the browser. When you log in, we will also set several cookies to store your login information and screen display selection. Log in to cookies for two days (if you check "Remember me", you will keep it for two weeks), and the screen option cookies will be retained for one year.
Article editor cookies: If you edit or publish an article, an additional temporary cookie will be stored in your browser. This cookie does not contain a personal data, only records the article ID you just edited, and expires after 1 day.
Cookie management: You can reject cookies through your browser settings, but please note that this may affect some of the features and experience of the website.

5. Your rights

Whether it is directly within your account or contacted us, you have the following rights at any time (except those stipulated by law):

Check, correct or request the right to provide the right to remit files of your personal data.
The right to request to delete or erase your personal account or related personal data.
The right to refuse to receive any promotional and marketing information.

6. Policy updates and contact us

We reserve the right to amend this policy at any time. If there are major changes, we will make an announcement on the website, please check it regularly. If you have any questions about this policy, please contact us through:

Phone: [Please insert your phone number here]
Contact person: [Please insert contact name here]
Email: [Please insert your email address here]